Changing countries

[user-removed]

Hello anyone,

So I am British, and live n Germany. When I signed up for spotify free I had Germany as my country on my profile. However, when I upgraded to premmium I used my British credit card and it asked me to change over to Great Britain, which I did..... but some of my music has disappeared, I assume because of international publishing rights issues.

To get it back, I am trying to change my profile back to Germany, by using my German credit card details instead of my British one in my profile.... it asks me if I want to change over to Germany and I click yes, but nothing happens and my profile is stuck on Great Britain.

What am I doing wrong?

Any help appreciated, Danny

[MattSuda]

I suggest you contact support so they can help you change the country

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

[user-removed]

ok will do - thanks Matt

[MattSuda]

You're welcome!