Changing country and payment

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Re: Changing country and payment

Mike576
Casual Listener

I try exactly that. Go to payment and try changing the details, but it doesn't seem to work when doing paypal. All I get is the message "The postal code you entered was not valid for the selected country." But whenever I go back to edit my details it still will not allow me to change the country I live in. I'm not getting any options like you're referring to. Currently it's set for Canada and I want to be changed to the Netherlands.

Re: Changing country and payment

Ckat
Casual Listener

Hello,

 

I want to upgrade back to my premium and when I go to Account and change details, the only option I have is USA. There are no other options for me to change to the UK, where I know I can get my Premium back. How can I change this?? Very frustrating that it is set in the USA. I change the icon at the bottom to the UK so I do get the UK symbol, but still get automated to America. Frustrated.

Re: Changing country and payment

JIODS
Newbie

I want to give spotify premium gift card for someone outside my country. How to do that? Please help.

Re: Changing country and payment

nonofyourbusine
Newbie

When I click on subscription and try to change the card (there is NO other offer) it tells me that the country & card don't match, when I try to change country in my profile it tells me to change the card... catch 22, basically I can't us your service!

Complete idiocy to expect that people will live in oune country all their lives and to make it impossible to change.

Re: Changing country and payment

helenebelanger
Regular

Having the same issue as everyone else on this thread. As this is related to payment is there a way to escalate this issue with Spotify? Does anyone from Spotify even read these threads?

Re: Changing country and payment

punny
Newbie

What if you have not had premium before and are trying to subscribe to premium in a country but pay using a card from another country?

Re: Changing country and payment

1236825384
Casual Listener

PLEASE HELP.... I cant change my country from US to Panama, and even tried adding a valid payment option and it still doesnt let me change it!!

Re: Changing country and payment

coordinatezero
Newbie

This doesn't work for me either. I'm in the UK with a US account; when I put in the debit card details for my local UK bank (HSBC) it just says "Something went wrong. Try again or get help". Do I really have to unsubscribe back to Free and then do it again???

Re: Changing country and payment

missingsoul
Casual Listener

Hi,

I have currently moved to Spain for my studies and had a premium Spotify account in Turkey. When I came here after almost 2 months I started to have problems with logging into my account so I had to change my country to Spain but now I'm trying to renew my payment details and it just says since my card is not from Spain, it is from Turkey it doesn't let me have it. So I can't use my Premium account anymore. If anyone would know a way for my problem I would very much appreciate it.

Screenshot_20180404-164126.png

Re: Changing country and payment

user-removed
Not applicable

My problem is Like everyone else, I moved to UK, from Netherlands and any of answers dosen't help,

Its super annoing, I cant change my bank details because of not matching contry, and contry optio it is just grayd out - Hey guys I think you should work on this issue, we all wasting our time on that- even we pay 10eu a month !!! NO I DONT HAVE VPN, YES I AM IN 'UK' NOT IN 'NL', AND YES I JUST SIMPLY CANT CHANGE ANYTHING.

 

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