Changing country

[Max33]

Hi,

I used to live in the US and had the US account but I now moved to Canada and it does not let me change it.  I followed the instructions on Spotify website without any success.  How can I make it happen?  I wish I could talk to someone at spotify but can't find any phone number.

Cheers,

Max

[Maxim]

I think you'll need to update your payment method in order to change your country.

[Max33]

I tried to do that already but it does not let me change my zip code... Canadian zip code has 6 digits while US has 5...  It might be the issue.  it keeps saying that my zip code is invalid.

[Maxim]

Try changing your country to CA on https://www.spotify.com/select-your-country/, then try it again. Let me know if that works.

[Max33]

Your link is not working...

[Maxim]

Sorry about that. Try this one:

https://www.spotify.com/select-your-country/

[Max33]

I have added my canadian credit card but I still can't change my country... I did exactly what they asked to do but it still not working

[Maxim]

Are you on a Canadian IP address when trying to update your payment details?

[Max33]

Well I am physically in Canada so the IP address must canadian...

[Maxim]

Alright.

Spotify Support is able to help you with this. You can contact them via this contact form, via Twitter or via their Facebook Page.

[Max33]

Thank you 🙂