Changing country

[karrro91]

Can't change the country setting.. Have lived abroad for a while and used a foreign card, but moved back to Norway now and changed the payment card to a norwegian, but spotify still thinks Im abroad, and won't let me play norwegian music.. Help! 

[osornios · Accepted solution]

Hey @karrro91,

In this case, it's better to delete your payment info before changing countries. You will still be Premium until the remaining days of your subscription are used up.

What I'm suggesting you to do is this:

1. Go to your Subscription page.

2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.

3. Check the box to 'Remove', and click 'Change' button,

Note: If you have your Premium active you won't be able to remove your payment info. That's why it's important to cancel before clicking UPDATE DETAILS.

After you've removed your payment info, change your country in profile to Norway, and resubscribe to Premium with the norwegian card info to ensure that your offline music won't be deleted and that your subscription will renew correctly when it's time.

Your payment card country must match your country in profile, and the country of your IP address.

Hope it helps. 🙂