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Changing email address

Changing email address

Need to change my email address as I can't log into my account and the email address linked to the account doesn't work any more. What's the quickest way to get my email changed?

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2 Replies

@weedrea

 

Contact support using this alternative contact form so they can help you.

 

https://support.spotify.com/contact-spotify-anonymous/

 

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

osorniosSpotify Star
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Thanks. I'll give that a try. Had already got the automatic reply.

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