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Changing email and password

Changing email and password

Plan

Premium

Country

 Norway

Device

(Lenovo laptop)

Operating System

(Windows 10,etc.)

 

My Question or Issue

 So I recently shut down my newest spotify account which used my current email. The spotify account that I use on a daily basis is connected to an email account that is shut down. 

 

The problem is that when I try to change the email on my spotify account, it asks me to confim with my password, which i dont rememberm because I always use facebook to log in. I'm worried that if I try to reset my password, it will be sent to my old email, which means that I will not be able to read and accept the reset of my password. What to do?

Reply
2 Replies

I suggest trying to change the email on you facebook... not sure if that will work. have a nice day!

Hey @jåkim.

 

Thanks for getting in touch!

 

This sounds like something that our friend from Support can help you with!

You can find out how to get in touch with Spotify here.

 

Good luck! Let us know if you have further questions.

 

Have a nice day.

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