I got a premium account for several years now I switched from internet provider and got a new premium code. The one I use now I going to be terminated. Is it possible to take the one I already got with me to my new provider and can I change my username cause this is my ex wife’s username? Please help me I don’t want tomeloze all my music because of this.
thank u in advance
Solved! Go to Solution.
Hi there @1zink,
Thanks for asking about this!
First thing's first - the username of an existing Spotify account cannot be changed. If you decide to create a new account, a username combining numbers and letters will be created automatically. This is happening due to security reasons.
You will however, have a display name as well. This is the one all users will see when they come across your account. You can choose a display name in the 'What should we call you?' field during sign up.
Also, no worries - you won't lose your music. If you wish to have a different username, you must create a new account and you can transfer all of your music to it. You can read more about it here.
Last but not least - it's very important that you cancel your subscription on your previous account and subscribe to Premium on the new account. If you have subscribed to Spotify through a partner of ours, you must reach out to them so they can fix this for you.
We hope this info helps. Feel free to answer @OneByBoo's questions and let us know if you need more help.
Keep us posted!