Hello guys, I've been trying to register myself as a student for the student premium plan but everytime I put in my information, I get a message that I could not be found in the system. I thought it might have been my spotify's DOB which was made using Facebook but 3 days have passed since I changed my Facebook D.O.B yet my spotify's D.O.B is still unchanged. I dont understand how to fix it?
Solved! Go to Solution.
Thanks for getting back to us.
If you haven't been verified by SheerID or UniDays (depending on who handles the verification process in your country) then you can still sign up for a new Spotify account and have that new account verified.
Side note: A common issue with people that aren't able to get the Student Discount, is that a second account they have has been verified and since you can only have one account with a Student Discount using your credentials, you won't be able to sign up again until the 12 months of discount expire. SheerID or UniDays should be able to find out for you if your credentials are already used on an account.
We hope this information is useful. Let us know if you have further questions. Have a nice day!