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Changing my country

Changing my country

DanLeece

I recently moved back to Canada, and have been trying to change my country settings so I can update my payment information.

 

The steps listed here: https://support.spotify.com/ca-en/account_payment_help/account_basics/how-can-i-change-my-country-se... are not working for me. I am not being given the option to change the country as the page says.

 

Is there an alternative? Any tips would be great.

Reply
2 Replies

FabianS_Bogota

Hey @DanLeece!

 

It's odd that this happens. Just to confirm, are trying to update for a payment method from Canada? If so, make sure you follow the steps and as soon as your next payment goes through, the country will be updated. 

 

Let us know how it goes!

DanLeece
Hey,

Yes, I am trying to update my method of payment to a Canadian credit card. I have tried again but I am not being provided the option to make the country change, and I've followed the steps exactly.

Am I missing something?

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