Changing my profile picture, the option 'change' not appearing

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Changing my profile picture, the option 'change' not appearing

globalHell
Visitor

Plan

Premium

Country

Netherlands

Device

Windows Desktop

Operating System

Windows 10

 

My Question or Issue

Greetings, i'm having the problem that i can't change my avatar.
I've come across countless of topics stating that there should be a button 'change' after i click on my display name in the windows application but for me it doesn't come up. Does it have to do anything with age of the account or am i just forced to go on without a profile picture? 

If i hover my mouse over my empty avatar it doesn't show me the change option.

It's difficult to show since screencapture removes my cursor.

i also tried reinstalling or using it on a different PC but without result.

efab948be4792d160ecb0b2b51b42f4a.png
2 Replies
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Re: Changing my profile picture, the option 'change' not appearing

Jessence
Visitor

Having the same problem since yesterday, any fix?

 

Re: Changing my profile picture, the option 'change' not appearing

Rock Star 15
Rock Star 15

Hey @Jessence and @globalHell, thanks for coming to the Spotify Community!

 

It looks like there are other users experiencing this issue as well. If you head over to the relevant Ongoing Issues thread, Spotify Staff is currently collecting information from users experiencing the issue.

 

Let me know if I can help with anything else!

JacobRock Star 15
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