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Changing password

Changing password

Avatar of AndyConnor
Casual Listener
2016-07-14 09:07 PM
I want to upgrade to Premium but I've forgot my password, so I logged in with Facebook. I can't change my password as Spotify won't send me an email to change it because I've logged in with Facebook and for some stupid reason I they won't let me reset my password. I do not wish to log in with Facebook for my new premium account. I want to be able to create another password for Spotify and log in with that from now on.
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Avatar of Maxim
Spotify Star
Spotify Star
2016-07-14 09:14 PM

Hey @AndyConnor,

 

Have you created your Spotify account via Facebook?

MaximSpotify Star
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Avatar of AndyConnor
Casual Listener
2016-07-14 09:15 PM
I can't quite remember. I'm almost certain that I did not.
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Avatar of Maxim
Spotify Star
Spotify Star
2016-07-14 09:19 PM

Does your username consist of random numbers?

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Avatar of AndyConnor
Casual Listener
2016-07-14 09:21 PM
No
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Avatar of Maxim
Spotify Star
Spotify Star
2016-07-14 09:30 PM

Have you checked your email spam/junk folder yet?

MaximSpotify Star
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