Changing paypal account

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Changing paypal account

Dumpo
Casual Listener

Hello everyone.

 

I'm currently trying to change my payment method to another paypal, but when I try to it requires me to state country and Zip code,

 

I enter USA and the zip code for Debary in Florida which is "32817" It then tells me the Zip code is invalid and wants me to try again, I entered a lot of other zip codes from other states and other countrys for that sake and nothing works, anyone has any idea what it is going wrong and how to fix it? 

 

All help is appreciated

 

Kind Regards.

2 Replies

Re: Changing paypal account

Peter__
Community Legend

Hey! Welcome to the community :)

 

Can you try using a different browser and see if that makes a difference?

If not, you will need to get in touch with the customer services team directly using the online contact form and they should be able to get this sorted for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Changing paypal account

Dumpo
Casual Listener

Hello and thanks for the answer, I just tried another browser which did not change a thing, so I send in a report request and now waiting for answer, 

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