Help Wizard

Step 1


Changing primary email for account

Changing primary email for account

I'd like to create a new account that is not tied to Facebook. However, I want to use the same email address that is normally used as my primary email for facebook. When I try to create the new account it states that the email is already taken. I tried changing the primary email for Facebook, but that did not fix the problem. Is there anything else that I can do?

1 Reply

Hi there.


Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry! Our Accounts team can free up your email address, so you can create a new username account. They can also help you transfer all your music and followers. You can get in touch with them from any of our social media help sites: @SpotifyCares and SpotifyCares, just send them a private message with the email address linked to your Facebook account.


You can also use our Contact Form to get email support.


Don't hesitate to drop us a message if you need us again 🙂

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