Charge Family Premium price without changing plan

[dawnmccance]

hallllo,

I got charged the Family Premium price this month with out ever changing to the plan. I went into my account to see that I was now subscribed as a Family member. I've now changed it back to Premium. How do I get a refund of the difference between the more exspensive Family Premium price to the normal Premium price?

[Jacob · Accepted solution]

Hey @dawnmccance, welcome to the Spotify Community!

If you believe you are eligible for a refund, all you need to do is get in contact with Spotify support and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[dawnmccance]

Thank u Jacob!

[Jacob]

https://open.spotify.com/track/74fOjvcwsZU862E94uwwMP

🙂