Charge confusion - not getting premium

[Spotnotworking]

I'm with Spotify France, and have a payments problem.

The systems on one hand say I use card "x", and that it has expired, which it has. But I have been using anotjher card since Oct 2014 and have been billed every month on 21st, including for January.

Yesterday I started getting adverts and the system thinks I am on the free version despite my accoun page having a receipt for payment from three days ago. This is a two or three year old subscription, so this is weird

Any ideas?

Thanks

Paiements Spotify
J'ai payé mais mon compte n'a pas été mis à jour

Je suis un abonné Premium pendant 2 ans - hier, je ai commencé à recevoir des annonces . Le compte est foiré . Vous pensez que je ne payais pas , mais je payez . Le système dit de la carte est expirée , mais sur la page qui documente paiements, il montre le dernier paiement était Janvier 21. Détails ci-dessous .



Vous payez avec

**** **** **** 7948

La carte expire le

2014-09-01

Mais sous le historique des paiements il dit:

2606888912070   2015-01-21      9,99 €
2606888912070   2014-12-21      9,99 €
2606888912070   2014-11-21      9,99 €
2606888912070   2014-10-21      9,99 €
433137610013    2014-09-16      9,99 €
414412478011    2014-08-16      9,99 €

Comment je doit faire?

[OviiiOne]

Hello and welcome to the Spotify Community!

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[Spotnotworking]

Thanks Al