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Chargeback resolution

wuduph
Newbie

Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank

 

email used = <removed>

1 Reply

MattSuda
Spotify Star
Spotify Star

I suggest you contact support so they can help you

 

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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