Charged 3 times this month!

[LorenTonacao]

I tried to register for Student premium and started putting my card and stuff then I was gonna send my College documents and noticed on my bank account that I was charged 4.99 already! I checked my subscription but it was still FREE! So then I tried to continue the registration but it made me redo the whole card thing! So I did it again and it charged me 4.99 again... Then I tried it on my MAC but then it charged me another 4.99!!!!!! I am so frustrated when I havent even verified my Student Discount eligibility! Can somebody please help me!

[osornios]

Hey @LorenTonacao,

Did you get an email receipt for your subscription purchase?

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.

[LorenTonacao]

No i didnt get any email receipt! Thanks though! Ill check back if it wont give me a refund!