Charged 3 times????

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Charged 3 times????

Kb011087
Casual Listener
Why have I been charged 3 times? Why is there no phone number to call?
1 Reply

Re: Charged 3 times????

jean3601
Community Legend

Hey @Kb011087 I'm sure we can help figure out what's happened here. 

 

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

 

I hope this helped! 🙂

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