Charged Card with a cancelation

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Charged Card with a cancelation

jessflenn
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My debit card has been charged without my permission. Someone needs to contact me ASAP at ***********************@gmail.com.
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Re: Charged Card with a cancelation

KatesHere
Community Legend

Hey there @jessflenn, welcome to the community!

 

That's odd. I'd recommend you try getting in touch with a member of the Spotify staff directly so that they can take a look backstage for you. You can do that by dropping them a line on social media like Facebook or Twitter, or by using the contact form. Make sure to reply to the automated email you'll receive if you use the latter, even if it comes from a no-reply address. Support gets back within 24-48 hours :)

 

If you'd like directions on how to cancel your subscription, click here.

 

Hope this helped!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

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Solution!

Re: Charged Card with a cancelation

KatesHere
Community Legend

Hey there @jessflenn, welcome to the community!

 

That's odd. I'd recommend you try getting in touch with a member of the Spotify staff directly so that they can take a look backstage for you. You can do that by dropping them a line on social media like Facebook or Twitter, or by using the contact form. Make sure to reply to the automated email you'll receive if you use the latter, even if it comes from a no-reply address. Support gets back within 24-48 hours :)

 

If you'd like directions on how to cancel your subscription, click here.

 

Hope this helped!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

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