Charged TWICE for Premium, and it's not working on my phone!

[DQCarder]

I cancelled Premium yesterday because I wasn't sure if I had money coming in. Money came in, so I upgraded from Free to Premium this morning. I was charged TWICE.

But the whole reason I spent money on Premium was for the mobile features, and the mobile app insists I don't have Premium. I've logged out and back in multiple times, both with username/password and also Facebook. I've turned my phone off and back on. I've shut the app down repeatedly. Nothing works.

[DQCarder]

I did a clean reinstall. This fixed it on my phone. Will keep an eye on my bank statement when it updates today…

[Peter__]

If there is anything wrong with your payments, just drop the team a message directly using the online contact form and they will be able to assist you 😉

Peter