I just signed up for a new account after finding out students get a discount and was charged twice when getting premium how do I get in contact with costumer services about getting reimbursed the other payment
I have been charged twice for the same service for the past 4 months or more! Once through iTunes and once directly through Spotify. How is that even allowed to happen? I need a refund asap. Why can't I call anyone from Spotify to sort this out? This is really disappointing 😞 please help me as quickly as possible!
I go to two schools. The first school I register they keep giving me an error so I register my second school which approved. However, your charge me as a student 3 times premium in one day when I re-sign up to Spotify premium again.
I have been paying for two premium accounts somehow out of my account. It's frustrating because I didn't notice it until both came out and the result was overdrawing my account that is used only for my bills and the money is put in accordingly. Now I can't use the service and have been unable to reach a real person. Help!
ONe for the $9.99 and once for the $14.99/ month. I think it started back in either Nov or Dec when my subscription start the commercials. and the only way to stop them was to my thinking was to renew my subscription and now I have two and its been taken out of two difference accounts. I would like to speak to someone regarding this issue so I can get credit for the previous months that I was charged twice.
On Jan 26 and posted on 27th for $ 14.99
Purchase: 12345678 SPOTIFY USA NEW YORK NY Card: ****9384 02/03/2017
I will like to straighten out without cancelling membership(s).
I have been charged twice because apparently this is a common theme for spotify. i want my money back for one of the charges for username: otizzy0 email address email@example.com. I enjoy my premium services but noy being charged twice!!!
I’ve been getting charged twice per month as well, once on the 2nd and once on the 4th of every month. I just chatted with an employee and they said it was because I had an account through Facebook and another account with an email. One of the accounts was a part of a family plan that I don’t pay for though... so I still should only be charged once per month. They said it was their bad but because I didn’t contact them within 14 days they can’t give me my money back.