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Charged Twice

Charged Twice

I got charge twice in a month! (Using telecom provider as payment method)
1 Reply

Hey @liebelevenxi thanks for coming to the Spotify Community. I'm sure we can help figure out what's happened here.  


Looks like you`ve hit the subscription button more than once. (or something happened with the telecom provider) If so, both payments were credited to your account. You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away. 

Thats not the reason? You can also take a look at this FAQ for double charging here -  

If non of the above seems to be the sollution, you should talk with your telecom provider, about whats happening there..

Hope that was helpful for you,  if you need any further assistance, please reach us out again, we`d love to help! 

MartinStoichkovSpotify Star
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