I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not to mention the customer service is complete balls in repairing the issues.
Solved! Go to Solution.
Hey SquidGrader, welcome to the Community.
It looks like there was a server hiccup while processing your payment and it was taken twice by mistake. Thanks for reporting this, we'll make sure it doesn't happen again.
In the meantime, I've made sure that the extra charge gets refunded to you. It'll be back in your account within the next few days.