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Charged a month after joining Premium for Family

Charged a month after joining Premium for Family

Hi,

 

I just accepted an invitation to Premium for Family but was still charged an extra month on my CC? Can someone help me out with this please?


Thanks!

Reply
1 Reply

Hi @justbein,


Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and SpotifyCares on Facebook, just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.


Don't hesitate to drop us a message if you need us again.

 

Our best, 

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