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Charged and no premium

Charged and no premium

I paid for the student premium. They couldnt verify my but I was still charged 4.99 and I can't access premium.
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1 Reply

Hey @Bria227,

 

Have you received a receipt for the purchase via Email? If not, it's very likely just a pending charge: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

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