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Charged but no premium

Charged but no premium

I signed up for the student discount and it said that it failed to verify me as a student. Then I see later today I get charged 4.99 on my bank account. How do I fix this?

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Hey, welcome to the Community!

 

We'd recommend following these troubleshooting steps. If you're still unable to log in, just get in touch with our Accounts team get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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