Spotify Community

AlejandraArg · ‎2016-05-21

Hi. I payd he subscription and 2 charges were made to my account, but the app didn't recognized it.

Knv · ‎2016-05-21

Me too

osornios · ‎2016-05-21

Did you get an email receipt for your subscription purchase? In it, it shows your Spotify username:

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to your account. It's the one with the Premium features.

You can login to the website to check the status of your subscription here:

and also check your receipts here:

osorniosSpotify Star

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Note: I'm not a Spotify employee.

Charged but not aplied