Charged card after saying error so we tried another card which was also charge. yet sub didnt upgrad

[blacksteve101]

I would like a refund of $4.99 after the system said error but still proceeded to charge the card.

[Maxim]

Hey @blacksteve101,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

[blacksteve101]

will spotify upgrade after the charge isnt pending anymore? and how do i get a refund because they charged two if my bank accounts

---

@Maxim wrote:

Hey @blacksteve101,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

---

---

@Maxim wrote:

Hey @blacksteve101,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

---

---

@Maxim wrote:

Hey @blacksteve101,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

---

[Maxim]

You should check out the linked support article in my post above to learn more about pending charges.

Thanks!