Charged for 3 accounts and only have 2 accounts

[omcbill]

In my family, two of us have spotify premium accounts and my checking account is being charged three times a month. Spotify makes it nearly impossible to contact, and I am not interested in making extra offerings to spotify. How can I contact someone to get this straightened out without just having my bank shut everything down?

[Erkan_Yılmaz · Accepted solution]

Can you contact support (1) please?

They usually reply within 1-2 days.
You'll get an automated reply email, on which you need to reply back.

(1) https://www.spotify.com/about-us/contact/contact-spotify-support/

[omcbill]

Thanks. I couldn't find the email or phone contact info on the website. They have contacted me back and are trying together to trace the wrong charges.