I decided to try out spotify for the first time ever today, never even been on the website before. I heard about an awesome 30 day free trial and thought I'd give it a shot. I made an account, clicked on the "Start your 30 Day Free Trial", which I was then prompted to enter credit card or paypal information. My Visa Debit didn't work for me so I used paypal, and was then charged $11.50 for a month of premium. I made sure I didn't click on the wrong thing, I backed out of that screen about 4-5 times to make sure I was going to the right page, and I even looked up online and couldn't find any info about it. So I figured it wouldn't charge me until after the 30 day period OR it would hold my money until I cancel. This was not the case, I was charged and even after cancelling my premium the money is still gone. I'm extremely unhappy that I clicked on a 30 day free trial link and was then charged for a service I don't even know if I'm going to use. If I can't/don't get my money refunded for what was supposed to be a free trial period, I will definitely never use this service again. Hope I get some help with this, very displeased at the moment.