Charged for Free Trial

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Charged for Free Trial

user-removed
Not applicable

I signed up to spotify and had 30 days free trial, I got it and canceled the premium/free trial a couple of days after, I was told via message/popup I shall still get my 30 days free trial even if I did cancel. As I assume everyone who did that would. But I have been charged for it. Has anyone else had this, now the free trial wont expire until 25th, will i get refunded then or not?

1 Reply

Re: Charged for Free Trial

Alejandro_C
Spotify Legend

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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