Charged for cancelling

[Mike201444]

I've just been charged £9.99 3 days after paying my £9.99 subscription for the month for cancelling. Is this right? Can't find anywhere in the term and conditions where it says you get charged for ending subscription

[MattSuda]

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.