Charged for premium but i didnt upgrade

[Evelena01]

Spotify charged me $10.50 for premium but I never upgraded, I was on a free trial and than I cancelled so where I WOULDN'T have to pay. I should be on the Spotify free, my account tells me I am. You need to give me the money back, I'm not paying for it.

[MaryS]

Hi Evelena01,

Thanks for reaching us out here on the community.

This doesn't sound right. 

Would you mind sending an email to our Accounts team here? We'll take a closer look for you 🙂

Thanks!