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Hello @brittniimorgan, Welcome to the community! 🙂
Here's what to try if you've upgraded to Premium but don't see it in the app.
It's also possible you have a second account - one account with a Spotify username, the other created and linked to your Facebook profile. Try logging in with each to access your Premium.
I hope this helped! 🙂
Same here. Signed up for student discount but couldn't use my school to sign up for it. Cancelled out of the tab and the $4.99 was still taken out of my account. I emailed support a few days ago and still no reply.
Well great. I just got a reply to my email that was, in fact, NO help what's so ever. It just told me to go onto the community forum and check out the help page. This is ridiculous. Apple Music, here I come, I guess.
Hello @music_lover24
It sounds like you received the No-Reply email?
Just reply to that Email and Spotify Will contact you 🙂
Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂
Hello @brittniimorgan
You can contact Spotify support here to assist you with your issue 🙂
https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂
Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂
I hope this helped solve your issue 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…