Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Charged for premium each month but signed up under promo for free trial

Charged for premium each month but signed up under promo for free trial

What going on Spotify? I signed up for premium a few months ago under the "try spotify free for a year" and I have been charged 9.99 every month since. 

Reply
5 Replies

 

Hey @jarred2,

 

I don't think that a 12 months free trial exists. Spotify currently only offers a 30 days free trial. Have you cancelled your subscription before these 30 days ended? If not, your subscription continued and you've been charged every month.

 

https://support.spotify.com/account_payment_help/managing_payments/how-to-cancel-your-subscription/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It may have been 9.99 for the first year. 

 

Also I noticed there is a special for students, I am a student and was wondering if I can sign up with this?

You can sign up to the student discount on https://spotify.com/student.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I do appreciate the reply Maxim, however it does not solve my problem. I am already signed up as a Spotify Premium user and would like this to be put onto my preexsisting account.

It's not required to create a new account to receive the student account, but of course, you can do that if you want to.

 

To use your existing account, just sign up to the student discount on the linked site provided in my last post. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts