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Hi folks! We're aware of reports about your Wrapped stories misbehaving and are looking into it. Subscribe here if you don't see the stories or here if they cause your app to stop responding. We'll keep you updated in those threads.
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I've been charged $9.99 for Premium even though I signed up for the free 30-day trial. Moreover I can't find anywhere to actually COMMUNICATE with anyone from Spotify to tell them as much. HELP! Pretty poorly designed, and pretty frustrating.
Hi, the same thing has just happened to me, I just signed up to a free trial for 60 days and have just checked my account and seen that £9.99 has been taken from my account. I don't understand the concept of paying for a 'free' trial, so I'm not sure what to do now.