Charged for premium on free trial

[user-removed]

I've been charged 9.99 when I cancelled well before the 30 days were up. After trying to find a number to call, I find that I can only contact through the contact forms. After doing more research, I've seen how poor Spotify is in getting back to people with these problems. So not only can I not call to get immediate results, I have to wait for Spotify at their convenience to give me my money back. Which could be a couple months and another  9.99 charge.

Yes, I filled out your form to get help, but I don't get how an organization can get away with not posting some kind of customer service number. Especially when they're wrongfully taking peoples money. I've read a lot of cases having this same problem just in the past couple weeks.

I was a happy Spotify user until this happened, and this really puts a bitter taste in my mouth.

[mrichardson-71]

This problem is actually not solved just pushed to another form. Same has been happening to me and many others. STOP STEALING MONEY.

[michaelhag95]

I elected for the 99 cents for 3 months free trial. Its only been one month and now yor charginging me (.99 whats on 7-9-17 up with that? my email is michaelhag95@gmail.com ph 7279001659

[user-removed]

would you like to get a law suit going with me?

daved117@gmail.co

[Salinye]

I'm super irritated about this. I called the number on my credit card statement and got a person with a thick accent in a loud call center and they wanted to charge me $4.95 in order to cancel my account. Now I feel like Spotify is a scam. I'll never use them again.

[Pdiddy1]

I want all my money back I can't contact no one if I don't get all my money back I will have a lawyer so let's not make it that bad

[Daved177]

Pleas contact me at 61288990three2. I have suit started, more people willing to testify the better.

[Luke-the_LAXBRO]

Okay so I had two acounts because I thought I could get student preimuim on my highschool email. The two acounts were under the email geistlu@stoughton.k12.wi.us and GEISTER77@gmail.com. The gmail acount was conected to facebook on acident and when I finally was finaciale able to purches premium I tried to do it on my student email. I found out that I couldnt get student preimuim because its a high school email and not a college. I was ok with this and bought it anyway. Then I closed my gmail spotify acount and still could not conect to face book. SO i canccled my payment and created an acount with my facebook and now you wont give me a free first month and it makes me very unhappy...

[Jayden0812]

I need a phone number to call or I’m reaching out to the Attorney General to file a complaint. I’ve been charged since March after complaining once and being assured it was cancelled!!

[Jayden0812]

I’m willing to sign the petition 

[wayzata14]

Yes, do any of you know the number any of us could call?

[Pdiddy1]

I willing to sign the petition

[MaryHudgens53]

I need preemie on Spotfire I was being charged for for premium and I was getting commercials and advertisements it was stop my music for advertisement so so I cancel my subscription because that's all I was getting with advertisement and y'all charge my account on 9 5/2017 for $10 and some change I would like for you to return I would like for you to reimburse me for $10 and something 1079 something like that and I also went back to my subscription to reapply over again and it's still doing the same thing so I just put my credit card in and pay 999 for the subscription the renew the subscription I would like for you to reimburse me for that 995 that I just put my card in because it's still not working

[Taylarogan]

**bleep** the same thing happened to me too

[1Time_Only]

I remember as soon as I activated the free month I cancelled it but I've still been charged. Can you help me. I want my £10 back without premium

[liltriz]

same here i was charged for having a 7 day free trial it seems spotify will charge you without your permission or knowledge until you get the bill

[carnathfd]

i signed up through a promotion through my mobile company. Now all of a sudden they are charging me, even though none of our phones have ever had premium! $30 a month at that. I'm livid. And of course my mobile company tells me i have to talk to spotify to get it rectified. Pretty hard to do when all you get is this damned form to fill out. 

[Keith45]

What I can do for them to fix or stop charging me every month after I cancel the sprotify!!!

[Keith45]

Why is not a phone number to contact sprotify!? So far I have been charging about 4 months now 

and I’m not able to use it without wifi!!:(

[Keith45]

https://www.spotify.com/about-us/contact/contact-spotify-support/

[Jayden0812]

Please stop sending these emails it’s not me