This entire service is BS. I could not get it to wrok and the only thing that has worked is theire billing. You cannot talk to anyone so I am going to other sources to get my money refunded and and get these folks away from my bank account. i would not sugggest using this service, I use others with no probelm
Can anyone help me maybe - I had my younger siblings try the premium for free for 1 month- but ever since have i been charged 9.99 that is 100 danish kroner- every month-although when i go to the account they have the free service.
I'm facing the same issue now. Although Spotify mentioned that if you unsubscribe before the 30 days free trial end, they will not charge you. However, when I check my bank account Spotify has deducted S$9.99 from it, and I haven't even had 1 day of the free trial!
I haven't authorized any charges, nor have I accepted a free trial, nor have I subscribed for premium. Yet, I have a charge on my card for $119.88 for premium!!!! Called the number on my statement and it tells me to go to the spotify website help section. Nowhere in this section is there another contact number!!!! I am furious and very disappointed in the lack of customer service availability!!!! This is FRAUD!!!!!!
Hi , I'm being charged CHECKCARD 05/05 SPOTIFY USA 646-8375380 NY $10.78 for using a free Spotify . I would like a refund please . I don't remember which account I used for the premium . I'm on a very low income. If you would please close the account and refund the money , I would really appreciate it . Thank you