Charged for premium on free trial

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Re: Charged for premium on free account

user-removed
Not applicable

I have been charged 9.99 and I have a free account too.  So I don't have premium but where did this charge come from, and I want my money back!!

Terrible customer service, and illegal use of my paypal account by spotify!!

I expect a refund before this transaction goes through!!

Re: Charged for premium for no reason!!!

user-removed
Not applicable

I have been charged 9.99 for no reason.  I didn't want it, and didn't sign up for it. If you're going to take my money from a card with no balance, I'm now going to be given a fine from my bank. Thanks, Spotify!!
Is this charge legal?????

 

 


 

 

 

Re: Charged for premium on free account

LlukKas
Songwriter

Re: Charged for premium on free account

user-removed
Not applicable
I already tried to cancel through PayPal, and the charge is pending. They won't help me. So I want a refund for my 9.99 unauthorized payment placed back on my card.

Re: Charged for premium on free account

karenuss
Regular
Good luck with that!
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