Announcements

Help Wizard

Step 1

NEXT STEP

Charged my PayPal instead of Card

Charged my PayPal instead of Card

Hello,

 

Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal?

 

Do I contact Spotify or do something through PayPal?

Thanks

Reply
2 Replies


@mfaaiz325 wrote:

Hello,

 

Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal?

 

Do I contact Spotify or do something through PayPal?

Thanks


Hi, and welcome to the community!

 

As this is to do with payment, try submitting a support ticket on the contact form and someone over at Spotify should take a look.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Did you remove PayPal from your subscription pages once you added the new card?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random