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Charged twice a month - and I can´t find the account!

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Charged twice a month - and I can´t find the account!

Is it possible to find, which accounts are connected to my paymentcard?

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Premium

Country Denmark

 

 

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Hey, @meretethorup 

Welcome to Spotify Community and thanks for contacting us here.

About your issue, I suggest that you take a look on the following article:

And tap the option "Paying more than once a month?"

 

I also suggest that you be in touch with Customer Support to get troubleshoot for your issue.

 

If you need more information or have any other issue, let me know!

 

Best Regards

hezorg (Luan Araújo)

 

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey, @meretethorup 

Welcome to Spotify Community and thanks for contacting us here.

About your issue, I suggest that you take a look on the following article:

And tap the option "Paying more than once a month?"

 

I also suggest that you be in touch with Customer Support to get troubleshoot for your issue.

 

If you need more information or have any other issue, let me know!

 

Best Regards

hezorg (Luan Araújo)

 

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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