I've been charged twice a month for 14 months. It's been taken on different days of the month so I haven't noticed it before now and I've only got receipts from half of the orders. I've read on the forum that forum-support can't do anything about these kind of questions here but I can't find any other way of complaining about this? It's embarrasing you have apparently several cases of this and no way of detecting this in your system.
Thanks in advance for your help.