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Charged twice a month

Charged twice a month

Hi,
I've been getting charged twice a month from Spotify for a while without realizing.
Went through my bank statements and found that every month for nearly a year I have been charged $14.14 as well as $9.99
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3 Replies

Hi, @Jackmainsbridge!

 

Welvome to the Spotify Community.

 

In this case, it's possible that you have a second Spotify Account. Could you take a look at the steps here to find out if you another account?

 

Let us know how it goes. 

Hi,
I checked at it looks like I was subscribed to Spotify through iTunes which was charging me $12.99 each month and then I also have a subscription through Spotify that charges me $9.99.
I unsubscribed through iTunes. Will that solve the issue?
Can I get a refund?

Hi it's been 4 weeks with no reply

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