Charged twice for reinstating my Premium Membership

[wowpoetry]

I reinstated (stopped it for a while, and decided I wanted it back) my Premium Membership, but I was charged twice ($9.99 + $9.99). I have seen several other similar posts, is this a bug, or some kind of a scam?  My biggest problem was that it charged my paypal instead of the cradit card that I had JUST changed the payment option to!   I have no money in my paypal, so it's going to pull it from my bank acct and make me bounce a check!!  Is there a way to refund that quickly and charge the fee to the correct payment option??  I would really appreciate some help! 

[user-removed]

If you not received any help, I can PM a moderator for hurry up Spotify. Just let me know...

[Richard · Accepted solution]

Hey wowpoetry, I've escalated this thread to our payments team. We'll be in touch to help you out.

In the meantime I'll lock this thread. Anyone else with the same problem, please get in touch through our contact form