Charged twice for two months

[moradocj1988]

So, today I logged into my bank account to be greeted by the news that since November I've been charged twice for my premium subscription (5.99). I do not have a second premium account nor did I click the subscription button twice. 

I would like a solution as soon as possible, please. 

[Kayleigh]

Hey @moradocj1988,

Please reach out to SpotifyCares via Facebook or Twitter, or the Support team on the Contact Form about this. Be sure to include your account's email address and username, and they'll be able to take a closer look.

Thanks,

Kayleigh