Charged twice in one month

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Charged twice in one month

user-removed
Not applicable
was charged twice this month! once on the 11th and I have a pending charge that I noticed today (the 24th). I checked my old account and it says "get premium" on the side bar, so its not that account causing the second charge. I sent an email to support and just received an automated response. I replied saying I need further assistance but I've heard nothing back.

my case number is 04682674
1 Reply

kbrooksc
Community Legend

Hi there!

When did you put in your case? You should hear back soon. They open in the next few hours. 



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