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Charged twice per month since April

Solved!

Charged twice per month since April

Dear Spotify Team,

 

in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue!

 

 

regards

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Accepted Solutions
Marked as solution

Hi, and welcome to the community!

 

As this is an issue with payment, I suggest you submit an online contact form; and someone at Spotify should be able to refund you the second payment for each month.


If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

2 Replies
Marked as solution

Hi, and welcome to the community!

 

As this is an issue with payment, I suggest you submit an online contact form; and someone at Spotify should be able to refund you the second payment for each month.


If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

thx Anthony!

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