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Charged twice per month

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Charged twice per month

Newbie

Plan

Premium

Country

Malaysia 

Device

(iPhone x)

Operating System

(iOS 12)

 

 

My Question or Issue

 Premium change to free account. Resubscibe to premium and have been charged twice in the same day 10th oct 2018. Already call bank provider and its double charge. 

 

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1 Reply

Re: Charged twice per month

Rock Star 12
Rock Star 12

Hello @ziezanaziz!

Sorry to hear you're having trouble with this. I'd recommend checking out this Support article for the next steps to take.

Let me know how you get on! I'll be here to help 🙂

Jose_MRock Star 12
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