We don't offer telephone support at present. Hopefully we can answer your question here.
can we both have spotify??
Of course you can. You already have a Spotify account, so I'm a little bit confused by your question.
Install the Spotify application on any computer you use that doesn't already have Spotify installed. If you are sharing any computer, just log out of Spotify - if it is logged in to anyone else's account - and log in with your own details.
I as well was charged twice today for my subscription to spotify. It is ridiculous that I am paying a monthly fee but have no phone number to call into to get this taken care of. THIS IS A MAJOR PROBLEM. I want my 9.99 refunded ASAP!!!
My boyfriend just upgraded to the premium spotify today, his upgrade should have allowed him to automatically listen to his music and so On right.? He tried logging in and out and uninstalling and reinstalling the application, he has an iPhone 4S what can he do to make it work???
Uh oh, I have a feeling these guys are going to take my money based on the previous comments. Spotify please dont be one of the companies that do this. I really enjoy the product and it would really be a shame if yu guys word things in a way to justify taking people money.
I signed up for the 30 day free trial on 8-24-12 and cancled it on 9-23-12 and was charged for the 9.99. Please refund this ASAP. This was not a valid charge.
I sent a contact form already. I was just commenting on the fact that you guys not having a phone number (to me) is a tactic to avoid dealing with people on the phone and to be able to just email a template response. Not trying to be negative. Like i said in the previous message, just hope you guys are a company that has a difficult customer support set up, based on the feedback im seeing on here. But for now love you guys!