Charged twice (went from original to student discount)

[ieva1]

Hello, I just checked my bank account and saw that I was charged twice. I changed my subscription from original to student on 4th June (the transaction was on 6th 3.49€) while my original subscription should have ended on 7th June. I thought that now as I am having the student subscription the original one is over but they have charged me on 9th June as well - 6.99€. Should I somehow end the original subscription or did they charge me accidentally ? Thank you so much for help !

[ieva1 · Accepted solution]

Resolved. 🙂

[Jack]

Hey @ieva1!

Glad to hear it's been resolved already. 

If you ever have any other issues with payment, feel to get in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

We'll be here on the Community if you have any other subject that you wish to raise 🙂

Thanks!